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EV Charging Solution for Lythe Hill Hotel & Spa

Client

Lythe Hill Hotel & Spa

Location

Haslemere, West Sussex

Industry

Hospitality & Leisure

Project Date

June 2024

The Challenge

 Set within 22 acres of Sussex woodland, Lythe Hill Hotel & Spa is a premium countryside retreat welcoming both overnight guests and day visitors. As electric vehicle ownership increased among guests, the hotel identified a growing gap in its facilities.

The hotel needed an EV charging solution that could:

  • Support overnight guests charging at lower speeds
  • Cater for day visitors requiring a faster turnaround
  • Align with sustainability goals
  • Generate a new revenue stream without adding operational complexity

Crucially, the solution also needed to be scalable, reliable, and easy to manage by the hotel team.

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The Solution

Following a detailed site survey, Pro EV designed and delivered a tailored mixed-speed charging solution to meet the hotel’s varied guest requirements.

The installation included:

  • 2 x 7kW chargers dedicated to overnight guest charging
  • 2 x 22kW chargers for day visitors and short-stay guests
  • Full groundworks and secure mounting for long-term reliability
  • Integration with Pro EV Link, Pro EV’s smart back-office management platform

Pro EV Link enables Lythe Hill Hotel & Spa to apply different charging tariffs for staff, overnight guests, and day visitors, while providing full visibility over usage and performance.

Smart Charge Management with Pro EV Link

Pro EV Link gives the hotel complete control over its EV charging infrastructure, with detailed reporting and tariff flexibility.

Pro EV Commercial Operations Manager David Struthers explained:

“Pro EV Link offers a full reporting suite, highlighting peak usage times, session duration, and revenue generated per session, day, week, or month. This allows hospitality venues to actively manage and optimise their EV charging provision.”

This insight allows the hotel to balance guest convenience with commercial performance, without increasing staff workload.

The Results

Since installation, the EV chargers have delivered strong financial and environmental returns:

  • Revenue Generated: £28,869 since June 2024
  • Charging Sessions: 469 total sessions
  • Guest Uptake: 84 unique drivers, with clear repeat usage
  • Average Session Value: £29.58
  • Environmental Impact: 9,200kg of CO₂ saved — equivalent to approximately 45,000 miles of EV driving

The data clearly demonstrates sustained demand, high guest satisfaction, and a compelling return on investment.

Client Feedback

“The whole project was easy to manage from install to groundworks. Pro EV were professional, knowledgeable, and the pricing was excellent. Our revenue exceeded expectations, and guests are happier. Highly recommended.”
— James Smith, General Manager, Lythe Hill Hotel & Spa

The Outcome

Lythe Hill Hotel & Spa now offers a premium EV charging experience that enhances guest satisfaction, supports sustainability commitments, and delivers a reliable new income stream.

With Pro EV Link in place, the hotel can confidently manage different user types, monitor performance in real time, and adapt pricing as demand evolves, positioning Lythe Hill as a forward-thinking, EV-friendly destination within the hospitality sector.

Why Choose Pro EV?

What our customers are Saying

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